At Jose’s Garage Door Installation, we understand that a garage door is an essential investment for any home or business. It enhances the overall aesthetics, provides security, and adds to the convenience of daily life. Because we value the trust our customers place in us and take pride in the quality of our products and services, we offer comprehensive warranties on all garage doors we install.
The Importance of a Warranty
A warranty is a critical aspect of any significant purchase, especially when it comes to a product like a garage door that you rely on every day. Warranties serve as a guarantee that the product is of high quality and that the manufacturer and installer are confident in its longevity and performance. For our customers, a warranty offers peace of mind, knowing that if something goes wrong with the door due to a manufacturing defect or installation issue, we will make it right at no additional cost.
Types of Warranties We Offer
At Jose’s Garage Door Installation, we offer two main types of warranties: a manufacturer’s warranty and an installation warranty. Both are designed to ensure that your investment is protected for years to come.
- Manufacturer’s Warranty The manufacturer’s warranty covers defects in materials or workmanship of the garage door itself. This includes the door panels, springs, cables, and other hardware that are part of the overall structure of the garage door. Depending on the brand and type of door you choose, the duration of the manufacturer’s warranty can vary. Many of our doors come with warranties that range from 5 years to a lifetime, depending on the material and design. This means that if there is any issue related to the structural integrity or craftsmanship of the door, we will coordinate with the manufacturer to repair or replace the affected parts at no cost to you.
- Installation Warranty In addition to the manufacturer’s warranty, we also provide a warranty on the installation process itself. At Jose’s Garage Door Installation, we take great care in ensuring that every door is installed correctly, adhering to the highest industry standards. Our installation warranty typically lasts for one year and covers any issues that arise due to improper installation. Whether it’s an alignment problem, malfunctioning components, or any other issues related to how the door was set up, our team will promptly fix the problem free of charge during the warranty period.
What’s Covered Under Our Warranties?
Our warranties cover a wide range of potential issues, ensuring that your garage door will function properly for years. Here are some examples of what’s typically covered:
- Defects in Door Panels: If the door panels crack, warp, or show any other signs of structural damage due to poor manufacturing, the warranty will cover replacement or repair.
- Spring and Cable Failures: The springs and cables are crucial components of your garage door’s operation. If they fail prematurely or are found to be defective, they will be covered under the manufacturer’s warranty.
- Track and Roller Malfunctions: Issues with the tracks or rollers that prevent the door from opening and closing smoothly will also be addressed under warranty, ensuring that your door operates efficiently.
- Alignment or Balancing Issues: Improper installation can lead to misalignment or poor door balance. These issues can cause excessive wear and tear on the system and are covered by our installation warranty.
What’s Not Covered?
While our warranties are comprehensive, there are some exclusions that are important to note. These typically include:
- Normal Wear and Tear: Components like springs, rollers, and cables are subject to normal wear and tear. While the materials are covered for defects, the regular wear over time is not usually included.
- Accidental Damage: If the door is damaged due to accidents, weather events, or misuse, these are not covered under the warranty. However, we do offer repair services in such cases.
- Lack of Maintenance: Regular maintenance is essential to ensure the longevity of your garage door. Failure to maintain the door as recommended may void parts of the warranty.
How to Make a Warranty Claim
If you encounter any problems with your garage door that you believe are covered under the warranty, the process to make a claim is simple. Just contact us at Jose’s Garage Door Installation with details about the issue, and our team will assess the problem. We’ll work with the manufacturer, if needed, to ensure that any defects are addressed quickly.
Your Peace of Mind
At Jose’s Garage Door Installation, we believe in standing behind the products we install and the services we provide. Our warranties are designed to give you peace of mind, knowing that your garage door is protected for years to come. If you ever have any questions about the warranty on your garage door, feel free to reach out to our team—we’re always here to help.
